Gain & Retain More Customers

This plain language action guide has been written by James Yuille who clearly demonstrates his 30 year plus business experience. With a life-long background in sales and marketing spanning across several different industries, James has accumulated enough knowledge to be recognised as an expert in his field. 

James has been responsible for improving the sales and marketing processes for hundreds of businesses. Simple changes and improvements he has recommended have generated tens of millions of dollars of sales for his clients. In particular, his client Acorn Software has built its entire sales and marketing process around his techniques and today, eight years after first engaging James at start up stage, Acorn has 30 staff and an International business operation.

In "Gain & Retain More Customers", Yuille uses genuine real life examples to demonstrate how easily customer relationships can be enhanced to bring you more long term profits.  This is a great ebook that applies to both online and offline businesses. (24 pages/pdf format).