High Employee Turnover Rates: Are You the Problem?Linda Jenkins, October 30 2014
No employer likes dealing with high employee turnover rates and it's not hard to understand why. When you're constantly focused on finding, hiring, training and managing new employees, it's next to impossible to keep your business growing the way that it should be. Valuable resources (including precious time) are going to waste as well.
However, many CEOs are reluctant to consider the possibility that their leadership style or expectations may be at the root of the problem. The following are some of the most common reasons modern employers experience high employee turnover. Do any of them apply to you or your company?
Workloads That Aren't Reasonable
While it only stands to reason that employees need to be willing to go the extra mile every so often, every employer needs to make sure they're not giving employees more work to do than they can realistically handle. Occasional overtime requests are fine. Making that the rule as opposed to the exception is not.
Make sure that projects are organized to be as streamlined as possible to ensure maximum efficiency as far as how they get done. Avoid heaping massive amounts of work on a couple of star employees because you're sure they can “handle it”. Instead, find contract workers to help out with increasing demands for manpower.
Pay That Isn't Up to Par
At the end of the day, employees need to be compensated for their work in a way that is in line with what they do for you and they will go elsewhere if they don't get it. Make sure that your company is offering starting wages that are competitive in regards to your industry. You should be giving regular pay raises that are in line with the current industry standard as well. You can use Salary.com to check the median pay for most job titles in your area.
If your company truly is on such a tight budget that higher pay and frequent raises aren't possible at this juncture, look for other ways you can compensate your workforce for their hard work. Employees also need and appreciate flexible schedules, awards, gift certificates, and bonuses. These concerns become even more important if you require your employees to put in long hours or tackle super-sized workloads on a regular basis.
You'll also want to make sure that your Manager isn't to blame for high employee turnover, especially if your company has an issue with people bailing on the company before they even complete training. Managers need to be personable, as well as competent when it comes to properly training new hires. Poor management quickly leads to unprepared, frustrated employees that prematurely decide a position isn't for them.
Take a more active role in assessing the management style of your company's supervisors. Make sure they're adequately preparing new employees for their jobs, treating staff with dignity and offering them enough support, especially early on in the working relationship. (And yes... after you have done all that, take a good hard look in the mirror since YOU could be the root cause).
Too Much Stress in General
Although some stress will come with the territory, it's important to make sure your employees aren't actually spending their days in a hostile or overly stressful work environment. People need stability in order to be their best and do consistently good work. Focus on setting up a structure and a status quo within your company that your employees can rely on and plan their days around. Making sure that your company has an Employee Handbook (and distributes one to each new hire) is a good start in that direction.
It's also important to keep an eye out for "rotten eggs" on your staff as well. Even one bad employee with an attitude problem can turn an entire office into a place no one wants to be. Instead, get active about cultivating a "team player" environment that finds everyone working together for the common good.
At the end of the day, ensuring that your employees are content with their position in your company is far from rocket science. However, it does require some diligence, consideration, and perspective on your part. Start looking for ways you can facilitate positive change in your company today!